Privacy Policy

Privacy Policy

Last Updated: January 12, 2026

This Privacy Policy explains how we collect, use, store, and protect personal data when you access and use our School Management Software as a Service (SaaS), including our website, web application, and mobile applications (collectively, the “Service”).

We are committed to protecting personal data in accordance with the Uganda Data Protection and Privacy Act, 2019 and other applicable laws.

1. Scope of This Policy

This Privacy Policy applies to all users of the Service, including:

  • School administrators

  • Teachers and staff

  • Parents and guardians

  • Students

  • Visitors to our website

This policy applies only to information collected online through our Service and does not apply to information collected offline.

2. Consent

By accessing or using our Service, you consent to the collection, processing, and storage of your personal data as described in this Privacy Policy.

Where student or minor data is involved, consent is provided by the school and/or parent or legal guardian.

3. Information We Collect

3.1 Personal Information You Provide

We may collect personal data when you register, create accounts, or use the Service, including:

  • Full name

  • Email address

  • Phone number

  • School or institution name

  • Physical address

  • Login credentials

  • Payment and billing information (for subscriptions)

3.2 Student and Educational Data

Authorized school administrators may upload and manage student data, which may include:

  • Student names and identification details

  • Class, academic records, grades, and attendance

  • Parent or guardian contact details

  • Health or disciplinary information (where required by the school)

This data is processed strictly for educational and administrative purposes.

3.3 Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Date and time of access

  • System logs and usage data

4. Purpose of Data Collection

We collect and use personal data for the following purposes:

  • To provide, operate, and maintain the Service

  • To manage school, staff, parent, and student accounts

  • To support communication between schools and parents

  • To process subscriptions and payments

  • To improve system performance and features

  • To comply with legal and regulatory obligations

  • To ensure platform security and prevent misuse

5. Legal Basis for Processing (Uganda)

We process personal data based on:

  • User consent

  • Performance of a contract (providing the SaaS service)

  • Compliance with legal obligations

  • Legitimate interests related to system security and service improvement

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions

  • Store preferences

  • Improve usability and performance

You may disable cookies through your browser settings, though some features may not function properly.

7. Data Sharing and Disclosure

We do not sell personal data.

We may share data only with:

  • Trusted service providers (hosting, payment processing, email services)

  • Government authorities where required by Ugandan law

  • Schools that lawfully control their own student and staff data

All third parties are required to maintain appropriate data protection safeguards.

8. Data Storage and Security

Personal data is stored on secure servers with reasonable technical and organizational safeguards, including:

  • Access controls

  • Data encryption where applicable

  • Regular system monitoring

While we take security seriously, no system can guarantee absolute security.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service

  • Meet contractual obligations

  • Comply with Ugandan legal requirements

Schools may request deletion or export of their data upon termination of service, subject to legal obligations.

10. Rights of Data Subjects (Uganda)

Under the Data Protection and Privacy Act, 2019, users have the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Object to processing in certain circumstances

  • Withdraw consent where applicable

Requests may be submitted through the contact details provided on our website and will be addressed within a reasonable time.

11. Children and Student Data

Our Service is designed for use by schools. We process children’s personal data only:

  • With authorization from schools

  • With consent from parents or guardians where required

We do not knowingly collect children’s data directly without appropriate authorization.

12. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service indicates acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using the official contact details provided on our website.